Forum:Modern warfare 2 can't pick up intel

My mission objective is to go to 4677 something street and retrieve intel. I get to the house which has a plane crashed on front door, i go upstairs to the panic room and there is a breifcase with intel and i crouch on it, shoot it, lay down on it, throw grenades at it - mostly because it is frustrating as hell not to be able to pick it up. Any suggestions or do i just suck at video games? I am open to both...